AN OMG MOMENT THAT MAY BE BRINGING IN CUSTOMERS!

THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Every Day People Encounter Employees That Just Don’t Get It…Who Is Really At Fault? I’ve written about other OMG moments, once about systems getting in the…

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