Two Hierarchies Every Business Owner Should Understand

By Mitchell Bolnick | August 7, 2017 |

An Enlightening Experience About Hierarchies I received an e-mail the day after a recent seminar from one of the attendees.  Martin owns a small family-run business here in the Phoenix area.  During the talk, I introduced what I call “Mitch’s Hierarchy of Customer Loyalty Needs”.  It is my take on Maslow’s Hierarchy of Human Needs…

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