Gems by Jeffrey Gitomer
A Gem from Jeffrey Gitomer: A Goal is a Dream with a Plan and a Deadline.
Where will you be one year from today? Where will your sales be? How will you get there? Are your goals established for next year? Are they written down?
Read MoreA Gem from Jeffery Gitomer: Facts About the Competition and Their Feelings About You
Member Area The page you are trying to view is only available to registered members. Not a Member? Register Now for FREE Access Register Now Member Login Username or Email Password Remember me Lost your password?
Read MoreA Gem from Jeffrey Gitomer – Put Out the Fire and Protect the Customer
Most people watch fires on the news. The people who don’t are the firefighters and the people whose house is on fire. Glenn Usdin is the founder and President of Northeast Fire Apparatus, Inc., an affiliate of Freightliner LLC, located in Lancaster PA. His company has over 40 employees: the vehicle sales division buys and…
Read MoreA Gem from Jeffrey Gitomer – The Elements of Great Managing
I was re-reading one of my favorite books on management over the weekend. It’s called 12: The Elements of Great Managing, and it’s about the twelve questions that the good folks at the Gallup organization have found to be the most predictive of people being engaged and productive in any workplace. With over 100,000 participants,…
Read MoreA Gem from Jeffrey Gitomer – Principle Before Policy
Principle Before Policy – The New Rules for Customer Service. Parts 1 & 2. Policies have nothing to do with success, principles have everything to do with the success of “people” – that leads to the success of “company.” To serve customers, a set of principles must be established, so that the policies can be…
Read MoreA Gem from Jeffrey Gitomer – Meetings with the Decision Makers
Everyone tells you to meet with the decision maker. Everyone tells you to meet with the CEO. However, it seems no one offers any advice on: what to SAY when you get to that meeting, what to DO when you get to that meeting, or what to ASK when you get to that meeting. Read Full Article
Read More