Blog
I Will Do Anything….But I Won’t Do THAT!
THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Two Approaches to the Same Problem Imagine you are in front of potential investors in your company, or in a meeting with your bank representative. …
Read MoreManaging Life’s Roller Coasters…..a Lesson for All Entrepreneurs
THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Life’s Roller Coasters We have all heard the saying that “life is a rollercoaster”. I may have touched on this topic in a past blog. However,…
Read MoreSMALL STEPS ARE REQUIRED FOR LONG TERM SUCCESS
THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Little Steps Are Hard To Come By I read a great statement the other day that I think all entrepreneurs should make their motto: If you…
Read MoreA PARADIGM CHANGE FOR START-UP BUSINESSES
THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Failure Leads to Success….or does it? In order to succeed in business you must fail first. Have you heard that? How about successful people learn from…
Read MoreAN OMG MOMENT THAT MAY BE BRINGING IN CUSTOMERS!
THIS BLOG IS A RE-POST OF A BLOG I WROTE FOR THE GROUP ELIANCES (http://www.eliances.com/) AND IS BEING REPRINTED WITH THE GRACIOUS PERMISSION OF THE GREAT PEOPLE AT ELIANCES. Every Day People Encounter Employees That Just Don’t Get It…Who Is Really At Fault? I’ve written about other OMG moments, once about systems getting in the…
Read MoreCUSTOMER LOYALTY FOUND, WHAT NEXT? PART IV
In a recent blog (at www.eliances.com) I wrote about how my company handled driving internal customer loyalty in order to drive sustainable end customer loyalty. I believe strongly that it is critical to have a well-oiled loyal team supporting your customers to achieve repeatable long term revenue streams. But being open and accessible to employees…
Read MoreDON’T LET BUSINESS SYSTEMS GET IN THE WAY OF YOUR CUSTOMER LOYALTY!
Don’t let systems get in the way of running your business. We hear that all the time, except from those selling those systems. In those cases what we hear is “You can do anything you want with our software”. Well let me take this business mantra one step further: Don’t let systems get in the…
Read MoreLET ME SHOW YOU HOW ELIANCES CAN CATAPULT YOUR BUSINESS
Every entrepreneur knows that networking is key to growing your business. It is through connections that most real business is conducted. Today there are many different types of networking available, all take your time and most take your money. So is it worth it? Your time and/or your money? I like to distinguish between two…
Read MoreYOU CAN’T ACHIEVE CUSTOMER LOYALTY WITHOUT SATISFIED CUSTOMERS!
The other day my family was discussing what is going on in/with Russia. The discussion turned at one point to the fact that even as the price of gas plummets, interest rates are more than doubled, inflation is soaring and foreign currency is becoming harder to find Vladimir Putin retains an approval rating over 70%. …
Read MoreDO YOU KNOW HOW TO EFFECTIVELY COMMUNICATE? ARE YOU SURE?
Recently I have been reading a lot about miscommunication and the negative impact it can have. Successful, communication is imperative to all companies to ensure the highest levels of quality and customer loyalty are achieved. However, many leaders are poor communicators and put the onus on their employees to get the messages they send out each…
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